Ticketing platform comparison: Evenea, Going., Eventbrite and GoJammin Studio

The lowest percentage on a pricing page says little about what a sale will cost. Each platform charges in its own way: one separates commission from payment processing, another adds a buyer service fee whose rate its organizer terms do not state, a third prices by country. To compare them you have to put every charge on the same sale, check the calculation base and VAT, and only then look at what the buyer pays and what the organizer receives.

This article compares Evenea, Going., Eventbrite and GoJammin Studio based on their public materials, checked on 5 November 2026. For Eventbrite we separate US pricing from the rates listed for Poland. The comparison was prepared by the GoJammin Studio team; it covers the stated plans and scenarios and does not declare an overall winner.

How much does selling a 50 zł ticket cost on each platform?

Example: you sell a ticket for 50 zł, say for a class or workshop, and pay the platform fees yourself. The table shows the fees, how much you receive, whether the buyer can take over the fees, and when the payout arrives.

On a 50 zł ticket, GoJammin Studio has the lowest fees of the platforms compared. If the buyer pays the fees, you receive the full 50 zł on GoJammin Studio and Eventbrite, and the buyer pays 52.38 zł and 53.49 zł respectively. On Evenea the buyer can take over only the payment fee, so they pay 51.72 zł and you receive 46.99 zł. For more expensive tickets, from about 85 zł, Eventbrite can work out cheaper because most of its fee is the fixed 2.99 zł per ticket.

* Eventbrite does not say whether VAT is added. Going.'s terms give two bases for the commission and do not state the buyer's service fee, so the amount is approximate. Evenea Basic plan, Eventbrite Essentials package. The full fee rules for each platform are described below.

Sources were checked on 5 November 2026. Confirm the current pricing, your account settings and your contract before opening sales. The calculations exclude refunds, chargebacks and separately purchased services.

How to compare ticketing platforms

Five areas decide the comparison: the total cost, who pays, VAT, payout timing, and the tools you get for selling and for using buyer data.

1. Total selling cost. Calculate the difference between the buyer's full payment and the amount due to the organizer after all fees, including charges invoiced separately. The method is explained in our article on ticket service fees and commissions.
2. Who pays. Identify which charges fall on the organizer and which on the buyer, and whether that split can be changed. We compare both options in who pays the commission: organizer or buyer. As Poland's consumer protection authority (UOKiK) set out in its 2023 decision on eBilet, mandatory buyer fees must be included in the price shown from the start.
3. VAT. Distinguish net fees from gross fees, and do not add tax again if the quoted amount already includes it.
4. Payout timing. Check when the deadline starts running, whether it counts calendar or business days, and whether it refers to sending the funds or to their arrival in the bank account.
5. Event page and data. Compare page configuration, distribution channels, data exports and the permitted uses of buyer information. A marketplace and a configurable event page can be part of the same offer.

Whatever you compare, keep the ticket price and the number of tickets per order the same across platforms. A fixed fee per transaction gives a different result from a fee per ticket, and a percentage of the ticket price differs from a percentage of the whole order once extra charges are included.

Ticketing platform fees in Poland

Below are the full fees of each platform: what it charges, who can pay, what is left from a 50 zł ticket and when the payout arrives. Where the public materials leave something unclear, we say so.

GoJammin Studio

• Commission: 3.7% of the gross ticket price + 23% VAT, with a minimum of 1.50 zł per transaction. The commission includes Stripe payment processing; only surcharges for non-EEA cards and currency conversion can be added separately.
• Who pays: the organizer by default. The organizer can pass the commission on to the buyer.
• 50 zł ticket: the commission is 2.28 zł, so you receive 47.72 zł. If the buyer pays the commission, they pay 52.38 zł and you receive 50 zł. The commission then rises to 2.38 zł because it is calculated on the higher amount.
• Free tickets: no commission.
• Payout: the settlement is available within 4 business days of the event and the payout is made no later than 7 business days after it; the transfer itself is carried out by Stripe and the bank. A payout before the event can be requested.
• Extra visibility: events in Warsaw, Kraków and Poznań can also appear on gojammin.com and in the GoJammin app.
• Source: GoJammin Organizer Terms.

Eventbrite

• Service fee: 1% of the ticket price + 2.99 zł per sold ticket on the Essentials package, or 2.5% + 5.99 zł on the Professional package. For Poland, Eventbrite shows no separate payment processing fee.
• VAT: Eventbrite does not say whether VAT is added to this fee, so check the final amount in the fee breakdown in your account or in your individual terms. If 23% VAT were added, the fee on a 50 zł ticket would be 4.29 zł instead of 3.49 zł.
• Who pays: the buyer by default. The organizer can absorb the fee.
• 50 zł ticket (Essentials): the fee is 3.49 zł, so you receive 46.51 zł. If the buyer pays the fee, they pay 53.49 zł and you receive 50 zł.
• Rates for Poland: Eventbrite lists only "legacy packages" for Poland. The US pricing (3.7% + $1.79 per ticket and 2.9% per order) does not apply to tickets sold in złoty.
• Payout: with Eventbrite Payment Processing the standard payout is sent 3 business days after the event, and a bank outside the US may need another 5–7 business days to credit it. Other payout schedules and payment processors have their own rules.
• Extra visibility: events can also be found through Eventbrite's discovery marketplace.
• Sources: Eventbrite fee table, Eventbrite payout timing.

Evenea (Basic plan)

• Commission: 2.9% + 1 zł per ticket + 23% VAT. The organizer always pays the commission.
• Payment processing fee: 2.8% + 23% VAT. The buyer pays it by default; the organizer can take it over.
• 50 zł ticket: a commission of 3.01 zł and a payment fee of 1.72 zł, 4.74 zł in total (rounded), so you receive 45.26 zł. If the buyer pays the payment fee, they pay 51.72 zł and you receive 46.99 zł.
• Matches Evenea's example: Evenea's own example for a 100 zł ticket gives a gross commission of 4.80 zł and a gross payment fee of 3.44 zł, the same calculation.
• Watch out for: the pricing page says the fee is charged "per transaction", while the help centre calculates the commission per ticket. For several tickets in one order, confirm the calculation with Evenea.
• Payout: when Evenea collects the funds, it sends them within 7 days of the event ending. Connecting your own payment processor changes the flow of funds.
• Extra visibility: the Basic plan includes a listing in Evenea's event catalogue.
• Sources: Evenea pricing, commission explanation, payout timing.

Going.

• Commission: 10% of the ticket price under Annex 1 to the organizer terms in force since 19 May 2023 (10% gross of the gross price). §7(5) of the same document calculates the commission on the net price plus VAT and does not resolve the difference, so confirm the calculation with Going.
• Service fee: paid by the buyer; the terms do not state the amount.
• Who pays: under the terms, the organizer pays the commission and the buyer pays the service fee.
• 50 zł ticket: a commission of approx. 5 zł, so you receive approx. 45 zł; the buyer pays 50 zł plus the service fee.
• Payout: Going. sends the settlement report by the 5th day of the month after the event month, and the transfer follows within 14 days of the report being accepted or the period for resolving objections ending.
• Sales channels: goingapp.pl and the Going. app, empikbilety.pl and Empik stores, at the same commission. Which channels apply to a particular event depends on the cooperation terms.
• Source: Annex 1 to Going.'s organizer terms.

Which ticketing platform should you choose?

The right platform depends on how you reach buyers, how its fees are built and what you need operationally. A calculation for one ticket is the first step in that decision.

If you count on marketplace distribution, check the publication channels and the conditions for being listed. Establish whether the offer includes promotion or simply makes the tickets available for purchase; a listing on its own does not bring a particular number of buyers.

If predictable costs and your own event page matter most, ask for a sample order settlement. Then check page configuration, data exports and the rules for contacting attendees. Having access to buyer data is not the same as being free to use it for any purpose.

If you organize events abroad, check the supported payout country, currency, payment processor and tax treatment. An international platform does not necessarily offer the same pricing or payment arrangements in every country.

Before you discuss costs with anyone, prepare your ticket prices, the expected order structure and the countries your buyers pay from. With those inputs you can test any offer against the way your event will sell.

Finally, think about who will reconcile the numbers. Whoever reviews sales needs to tell apart the buyer's payment, the organizer's proceeds, the platform's invoices and the bank payouts. A difference between a sales report and a bank transfer often comes from payout timing.

Book a call with the GoJammin Studio team to calculate the cost for your event together.

Frequently asked questions